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We have taken careful precautions to keep our visitors, staff, and volunteers safe. Following the guidance from health agencies at the local, state, and federal levels, we have partnered with the Negro Leagues Baseball Museum and the KC Culture Cares group to welcome visitors back to the Museums at 18th & Vine. We are open with increased health precautions to keep visitors and staff safe from the spread of COVID-19. We have also created a FREE online education portal, in case you are not yet comfortable visiting us in person. Links for our two-step admission process, as well as a link to our education portal, can be found below.
OUR TWO-STEP ADMISSION PROCESS
OUR ONLINE EDUCATION PORTAL
Museum Regular Hours
|Tuesday||11 am - 4 pm|
|Wednesday||11 am - 4 pm|
|Thursday||11 am - 4 pm|
|*Friday||10 am - 1 pm, 2 pm - 5 pm|
|*Saturday||10 am - 1 pm, 2 pm - 5 pm|
|Sunday||12 pm - 4 pm|
*Closed from 1 pm - 2 pm for cleaning
Museum Holiday Hours
|Wed, Nov. 25 (Day before Thanksgiving)||11 am - 3 pm|
|Thurs, Nov. 26 (Thanksgiving)||Closed|
|Thurs, Dec. 24 (Christmas Eve)||11 am - 3 pm|
|Fri, Dec. 25 (Christmas Day)||Closed|
|Thurs, Dec. 31 (New Year's Eve)||11 am - 3 pm|
|Fri, Jan. 1 (New Year's Day)||Closed|
WHY ARE PARTS OF THE MUSEUM CLOSED?
There are areas of the Museum that are not accessible in conjunction with maintaining guidelines for social distancing, such as the area in front of The Blue Room stage. When public health officials determine that social distancing is no longer necessary, we will reopen these areas.
WHY DO YOU HAVE ONLY TWO TIMES WHEN I CAN VISIT EVERY DAY?
Due to city regulations on occupancy levels, we are only able to have a small fraction of guests in our space at any time. Most visitors spend between 2-3 hours in the Museum. Because of that, we wanted to create two separate times when guests could visit so that the largest number of guests would be able to experience the American Jazz Museum. Additionally, having two sessions with a gap between them allows for enhanced cleaning.
DO I NEED TO BUY MY TICKET ONLINE IN ADVANCE?
No, but we would strongly encourage you to purchase tickets in advance. We also recommend you reserve your Museum Passport in advance as well to ensure space is available. By purchasing your tickets in advance, you will guarantee the ability to visit on your preferred date/time. Because the Museum is subject to lower occupancy levels due to city regulations, it’s possible we will reach our maximum occupancy at any time. When that occurs, we be unable to allow additional visitors into the Museum.
WHAT IS A MUSEUM PASSPORT?
Your Museum Passport is required to reserve a visit time to visit The Museums at 18th & Vine. Museum passports allow for the tracking occupancy limits within our shared building with the Negro Leagues Baseball Museum. The Passport is Free and MUST be reserved here: https://jazzandbaseballkc.eventbrite.com
I BOUGHT A TICKET IN ADVANCE ONLINE – DO I NEED TO WAIT IN LINE TO GET A TICKET?
When you arrive at the Museum, you will begin by presenting your pre-reserved Museum Passport. If you did not reserve your passport prior to arriving, then we can enroll you if space is available. Once you have checked in with your Museum Passport, you may proceed directly to the exhibits entrance and show your ticket confirmation for entry.
CAN I PURCHASE DISCOUNT COMBO TICKETS TO THE AMERICAN JAZZ MUSEUM AND NEGRO LEAGUES BASEBALL MUSEUM?
You may purchase discounted combination tickets to The Museums at 18th & Vine both in-person and online here. You must ALSO reserve your Museum Passport, in addition to purchasing your discount combination ticket.
WHERE DO I ENTER THE BUILDING DURING SOCIAL DISTANCING?
The South entrance of the Museum, off 18th Street will be open for entry, while the North entrance of the Museum (facing the Urban Youth Academy) will be reserved for exiting the building and ADA accessibility.
I’M A MEMBER OF THE MUSEUM, CAN I STILL VISIT?
Absolutely! All guests are still required to reserve your free Museum Passport here: https://jazzandbaseballkc.eventbrite.com Passports allow us to manage building occupancy levels.
ARE YOU STILL ACCEPTING CASH?
We do accept cash, though we prefer credit cards. MasterCard, Visa, American Express and Discover are accepted.
DO I NEED TO WEAR A MASK OR GLOVES WHEN I VISIT?
In accordance with the City of Kansas City's latest ordinance, masks are required to be in the building. Masks are available for purchase in the Swing Shop. *Disclaimer: AJM makes no guaranties, either express or implied, that the face cover prevents infection or the transmission of viruses or diseases.
ARE YOU STILL DOING PROGRAMS?
Yes! Many of our programs are virtual and can be found on our social media sites.
ARE YOU STILL DOING EVENT RENTALS?
Yes! We have event spaces to accommodate a wide variety of events. Please email firstname.lastname@example.org for more information.
ARE YOU STILL SCHEDULING SCHOOL TOURS/FIELD TRIPS?
At this time we are not offering group tours, but for future scheduling, please email email@example.com.
I’M NOT COMFORTABLE VISITING AT THIS TIME, IS THERE SOMETHING I CAN DO TO HELP?
Yes! We know that you may not be ready to visit the Museum yet, but would like to help in other ways, and for that we thank you! After being closed for nearly three months in 2020 and then operating with reduced occupancy restrictions, we will endure a significant shortfall. If you are able, we would love for you to become a member or provide a donation of any amount that is significant to you. 18th & Vine IS where jazz lives, so we thank you for your support in helping the legacy play on.
UPDATES TO SAFETY PROCEDURES
Face masks are required for all visitors and staff, in compliance with the Mayor's executive order. Read more here.
The number of visitors in the space will be set based off local capacity limitations and proper social distancing.
There will be increased hand sanitizing stations throughout the museum.
Our third-party cleaning company will perform increased, thorough cleanings throughout all areas of the museum using disinfectant effective against COVID-19.
Interactive exhibit components are still available with extra protective measures in place.
We ask that guests follow CDC recommended handwashing practices and maintain physical distance between other visitors and museum staff.
Please stay home if you're not feeling well. We will be here for you when you feel better!
UPDATES TO VISITOR EXPERIENCE
Programs may be virtual, in-person, or both depending on the program. Visit americanjazzmuseum.org/programs to learn more.
Performances in The Blue Room are postponed until further notice. However, you can follow The Blue Room Facebook page for the most updated news on reopening and find other jazz-related content.
Group tour reservations and guided public tours are unavailable at this time. However, future tours are being scheduled. Visit americanjazzmusum.org/contact-us to get in touch with our designated tour staff member.
Water fountains are unavailable.
Coats can be checked in the self-service coat room in the Atrium. AJM is not responsible for lost or stolen items.
The exception to allowable bags would include baby bags/strollers. All bags could be subject to search by security.
SUPPORT FROM HOME
As our staff continues to bring hybrid programming and our museum continues to be open with increased health precautions, we understand you still not feel comfortable coming to visit us. Go to americanjazzmuseum.org/support to learn more about how you can help keep the museum's physical and virtual doors open to further our impact in music and education.