External Affairs/Membership & Donor Relations Associate



The American Jazz Museum seeks an organized, energetic External Affairs/Membership & Donor Relations Associate to assist our development, donor, and membership programs for approximately 20 hours per week. This position reports to the Director of External Affairs & Communications, supporting donor and member cultivation and stewardship activities, manages our Altru database, assists in other special campaigns, and participates in donor and member events. Some weekend and evening hours are required.

The Associate supports all aspects of the museum’s donor and membership programs including prospect identification, cultivation, acquisition, and stewardship under the direction of the Director of External Affairs & Communications.


  • Coordinates administrative duties related to the Museums membership program to include general membership appeals, renewals, event mailings, research, and maintenance of member records in Altru.
  • Answer and direct phone calls, providing excellent customer service across all AJM venues.
  • Provide high level of service to foster strong relationship with potential and current donors or members, and other key stakeholders.
  • Coordinates with onsite membership sales, by assisting at admissions desk as needed.
  • Manages data entry for the membership & donor programs.
  • Maintain internal and external contact lists (ALTRU database maintenance)
  • Provide support for External Affairs department effort such as membership mailings, membership packets, assist with member events, data entry of memberships, answering all membership emails; and answering membership phone inquiries.
  • Manages all external donation request inquiries and tracks all inquiries in database.
  • Prepares correspondence and distributes donated materials.
  • Manage membership collateral inventory.
  • Assist the External Affairs & Communications team in the administrative functions for all of the museum’s membership events and activities.
  • Other duties as assigned.


  • Must have graduated with a Bachelor’s degree or have at least 3 years commensurate professional experience
  • A minimum of two years’ professional experience in non-profit fundraising, marketing, or office administration, experience at a museum a plus
  • Proficiency with Microsoft Office products is required.
  • Experience with QuickBooks, Blackbaud Altru, Shopify, and Bill.com is a plus.
  • Excellent interpersonal and communications skills, including experience with and comfort in interacting with donors and other key stakeholders.
  • Must be highly detail-oriented with strong organization, time management, and project management skills, including the ability to juggle multiple projects and deadlines.
  • Willingness to work non-traditional hours as needed, think independently and take initiative.  


This position is a Part-Time position and does not qualify for benefits.


The American Jazz Museum is an Equal Opportunity Employer. We prohibit unlawful discrimination or harassment on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic to the extent protected by federal, state, or local laws. This policy against harassment or discrimination extends to coworkers, contractors, vendors, and customers.

AJM also has a strict no-retaliation policy. AJM prohibits retaliation against individuals who report harassment or discrimination, or who participate in investigations into such conduct. Violations of any of these policies could lead to disciplinary action.
Please submit your resumes to american-jazz-museum-1@jobs.workablemail.com